An AI coach that walks your team through every root-cause investigation — to the real system cause, not the easy blame.
Most teams were never properly taught root cause analysis. RootWise coaches each person by name, reads your evidence, and drives investigations toward a verified system cause — then locks a signed, audit-ready record.
Read-only demo, no login. No credit card.
The actual product
This is what your shift leaders see — not a mockup.
Read-only sample data. No login required. Explore the full demo →
Live product preview
Line 3 capper jam — double cap
● verified · assumed · ◆ root cause · → handed to another team
Scroll to explore · open the full investigation
What you get
Enforced in code
A case can't close without a verified system root cause and at least one owned action — not policy, not honour system.
Tenant-isolated
Every company's investigations are walled off at the database layer. Your data never trains the model.
Signed records
Closed RCAs lock immutably with a typed sign-off — audit-ready for quality and regulatory review.
Your coach
A partner who's in this with you — not a chatbot that resets every session.
It learns your operation and your people as you go, and brings real CI expertise to every question — teaching as it coaches, driving toward a system root, and never closing a case without a verified cause and an owned fix.
Built for food & manufacturing
Toyota Production System rigour and food-manufacturing failure patterns are baked into the questions it asks — the ones an experienced CI manager would ask, standing next to your team.
Personalised to each person
Addresses each member by name and remembers their record — investigations led, roots found — and uses it to ask sharper questions next time, never to grade them.
Teaches, drives, holds to account
Not a passive guide: it pushes past symptoms, drives toward a system root, puts a named owner on every cause, and won't let a case close without proof.
Why investigations stick
Symptoms don't close cases. It pushes to the system cause.
When someone writes “operator error,” RootWise doesn't accept it. It pushes past the easy label to the system cause — the guard that wasn't fitted, the check that wasn't in the SOP, the poka-yoke that was bypassed.
Shared accountability
No single point of failure. Everyone owns their part.
Real failures are systemic — the cause is rarely one person, or even one department. RootWise traces each cause to whoever can fix it and hands it off as a tracked, linked investigation with its own lead. And a handoff is never an escape: the team that found it still owns a fix, so a cause routed elsewhere can't quietly disappear.
Double caps — Line 3
The coach doesn't stop at one cause, or one person. It traces the failure across the whole business — then routes each cause to whoever can actually fix it.
Routed to 4 owners- ProductionOwns the fix
Guard-fit check added to the changeover SOP
Owned action — Sam, by Friday
- MaintenanceTracked handoff
Cap-chute alignment drift after tool change
Linked sub-investigation · its own lead
- EngineeringTracked handoff
Checkweigher can't detect a missing guard
Linked sub-investigation · its own lead
- TrainingTracked handoff
Competency sign-off for a first solo changeover
Linked sub-investigation · its own lead
How it works
No forms. The team talks; the fishbone draws itself.
Each cause files itself under the right bone as the conversation unfolds — ending in a verified root and a signed-off record. The shift leader never hears “fishbone” or “5-Why.”
Your fishbone builds itself as you talk to the coach — causes drop onto the right bone automatically.
- 01FrameSharpen the problem
- 02ContainStop it shipping
- 03InvestigateAsk why — to the system
- 04EvidenceProve it
- 05ActOwn an action
- 06CloseSign off
It interrogates, it doesn't grade
One question at a time, in plain language — each question follows from your last answer, not a fixed form.
It reads your evidence
Attach a SOP page, batch record or photo — the coach reads it, weaves it into the conversation, and uses it to confirm the real cause.
The Agency Rule
A team can't finish without at least one action in their direct control — named owner, review date, enforced in code.
Built for your IT and quality teams
Isolated, encrypted, audited — and never used to train AI.
Read our security & trust page- Row-Level Security on every query — enforced by Postgres.
- TLS in transit, AES-256 at rest. Evidence via signed URLs.
- Sign in with Microsoft or email; six roles scoped to the job.
- Membership and role changes in a hash-chained log.
Pricing
You pay for investigations, not seats you won't use.
Each plan bundles a pool of coach-led investigations a month. Billed by invoice — no card, no self-serve checkout, no surprise overages. Start with a pilot on one line.
Pilot
Prove it on one line, fast.
- 10 investigations / mo
- 3 seats
- Claude Opus 4.8 coach
- Time-boxed paid pilot
- Full coach — no feature limits
- Audit-ready signed closure
Core
For a plant getting serious about RCA.
- 40 investigations / mo
- 10 seats
- Claude Opus 4.8 coach
- Every department
- Live handoffs between teams
- CAPA tracking & insights
Scale
Multi-line, multi-shift operations.
- 150 investigations / mo
- 30 seats
- Claude Opus 4.8 coach
- Everything in Core
- Cross-RCA pattern detection
- Priority onboarding
Enterprise
Org-wide rollout across sites.
- 400 investigations / mo
- 75 seats
- Claude Opus 4.8 coach
- Custom seats & volume
- Microsoft sign-in
- Dedicated support & DPA
Need a different shape — more sites, more volume, a specific start date? Tell us about your plant →
See it on your floor.
Walk the live demo, then request access for a pilot with your team. No credit card.